Job Description
Launch your career with Portland Solutions Group! We're seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. Enjoy weekly paychecks, comprehensive training, and a supportive environment where your growth is prioritized. This full-time role offers competitive compensation and benefits while serving Portland's vibrant community.
Why Join Us?
- Weekly pay for immediate financial flexibility
- Paid training and career advancement opportunities
- Comprehensive benefits package
- Modern downtown Portland workspace
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats with professionalism
- Resolve inquiries regarding products/services using CRM systems
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rates
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (college degree preferred)
- No prior experience required – training provided
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including some weekends
- Valid authorization to work in the United States