Job Description
Launch your career with Phoenix's fastest-growing service provider! We're seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. No experience needed – we provide comprehensive paid training designed to transform you into a customer service expert. This is your opportunity to build skills, earn competitive pay, and grow with a company that invests in its people.
Why Join Us?
- Full-time position with guaranteed hours and benefits
- 4-week paid training program covering systems, communication, and problem-solving
- Clear career advancement path to Team Lead and Supervisor roles
- Modern downtown Phoenix office with free parking
- Performance-based quarterly bonuses
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Resolve billing and service issues using proprietary CRM tools
- Document interactions accurately in company systems
- Collaborate with support teams to resolve complex cases
- Meet monthly performance metrics for resolution time and satisfaction
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (required)
- Basic computer proficiency with Windows OS
- Strong verbal communication skills in English
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation to downtown Phoenix office