Job Description
Join our dynamic team in Detroit with no experience required! We provide comprehensive paid training to launch your career in customer service. Perfect for motivated individuals seeking growth opportunities in a supportive environment. Immediate openings available with competitive benefits and advancement paths.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to meet departmental goals
- Adhere to company protocols and quality standards
- Continuously improve product knowledge through training modules
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Ability to learn new systems quickly
- Positive attitude and teamwork mentality
- Reliable attendance and punctuality
- Passion for helping others succeed
- Willingness to work flexible hours including weekends