Job Description
Start your career tomorrow with no experience required! Urban Growth Partners is seeking motivated individuals for our entry-level customer service team in Denver. We provide comprehensive paid training and a supportive environment to help you thrive. Join our dynamic company and build valuable skills while serving our growing client base. Perfect for recent graduates and career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues efficiently
- Document all interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities to enhance customer experience
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Reliable transportation to our Denver office