Job Description
Ready to start earning tomorrow? Velocity Staffing Solutions is seeking enthusiastic Entry-Level Customer Service Representatives in Seattle, WA. No experience required—we provide comprehensive training! Join our dynamic team and launch your career in a supportive environment with immediate opportunities for growth.
Why Velocity Staffing?
- Same-day interviews and next-day start dates
- Competitive pay with weekly direct deposit
- Free industry-recognized certification upon completion
- Clear career advancement path to team lead/supervisor roles
- Modern downtown Seattle office with transit access
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve service issues using CRM tools and company protocols
- Document interactions accurately in customer relationship management systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet daily performance metrics for call volume and resolution times
- Participate in ongoing product knowledge and soft skills training
- Maintain professional demeanor during high-volume periods
Qualifications
- No prior experience required—open to career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills and clear phone etiquette
- Basic computer proficiency with ability to learn new software quickly
- Problem-solving mindset with attention to detail
- Ability to work flexible shifts including evenings/weekends if needed
- Positive attitude and willingness to adapt in fast-paced environments
- Reliable transportation to downtown Seattle location