Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Portland, Ohio! No experience is needed – we provide comprehensive training and offer weekly paychecks to support your financial stability. Perfect for career changers or recent graduates, this role combines growth opportunities with immediate income. Enjoy a supportive environment where your contributions matter, with competitive benefits including health insurance and paid time off. Start your professional journey today with a company that invests in your success!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges using our CRM system
- Document all interactions accurately in customer service database
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Meet performance metrics for response time and customer satisfaction
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable transportation to our Portland office
- Ability to work flexible hours including occasional weekends
- Passion for helping others and problem-solving