Job Description
Launch your career with comprehensive training and join our dynamic team at TechFlow Solutions! We're seeking motivated Entry-Level Customer Service Specialists for weekend shifts in Austin, TX. Enjoy competitive pay, growth opportunities, and a supportive environment where you'll develop essential skills. Perfect for recent graduates or career changers!
What We Offer:
- Free paid training program
- Health benefits after 60 days
- 401(k) with company match
- Clear career advancement path
- Modern, collaborative workspace
Responsibilities
- Delocate exceptional customer support via phone and chat
- Resolve inquiries using CRM tools and knowledge base
- Document interactions in ticketing systems
- Collaborate with cross-functional teams
- Adhere to SLA and compliance standards
- Participate in ongoing skill development sessions
- Support weekend operations (Sat-Sun 8am-8pm)
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work weekends consistently
- Customer service mindset
- Reliable transportation
- Flexible availability
- No prior experience required