Job Description
Launch your career tomorrow with no experience required! Phoenix Career Launch is seeking motivated individuals for our paid training program to become Customer Service Specialists. We provide comprehensive hands-on training and ongoing support to ensure your success in this high-demand role. Enjoy competitive pay, benefits, and career advancement opportunities in a dynamic work environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using our proven problem-solving framework
- Document interactions accurately in our CRM system
- Collaborate with team members to deliver exceptional customer experiences
- Meet performance metrics for call quality and resolution times
- Participate in continuous improvement initiatives
Qualifications
- No experience required - we provide all necessary training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and willingness to help others
- Must pass background check and drug screening