Job Description
Join our dynamic team in Detroit and kickstart your career with comprehensive training! We're urgently hiring motivated individuals for entry-level customer service roles. No prior experience required – we provide paid hands-on training to equip you with essential skills. Enjoy competitive pay, growth opportunities, and a supportive work environment in the heart of Motor City.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and maintain accurate customer records
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Complete training modules and skill assessments
- Contribute to team performance metrics
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Basic computer proficiency (typing, email, MS Office)
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Positive attitude and eagerness to learn
- Valid work authorization in the US
- Pass background check and drug screening