Job Description
Join our award-winning team as an Entry Level Customer Service Specialist! No experience necessary – we provide comprehensive paid training to launch your career in customer success. This part-time position offers flexible scheduling and growth opportunities within our rapidly expanding Tampa operations. Learn industry best practices, communication techniques, and problem-solving strategies from certified trainers while supporting our diverse client base. Perfect for students, career changers, or anyone seeking a supportive entry point into professional services.
Why Choose GrowthPath Solutions?
- Free industry certification upon training completion
- Performance-based advancement opportunities
- Competitive hourly pay + quarterly bonuses
- Modern, collaborative work environment
- Health benefits for part-time employees (20+ hrs/week)
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Document client interactions using our CRM system
- Resolve inquiries and escalate complex issues to senior team members
- Participate in weekly training sessions and skill development workshops
- Maintain accurate customer records and update account information
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work independently and as part of a team
- Flexible schedule availability (evenings/weekends required)
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided
- Valid Florida ID and reliable transportation