Job Description
Join our dynamic team as an Entry Level Customer Service Representative in Oklahoma City! We're hiring immediately for motivated individuals ready to start tomorrow. No experience necessary – we provide comprehensive training. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
As a key part of our client success team, you'll deliver exceptional service while developing valuable skills for long-term career advancement. This is your opportunity to launch a rewarding career in customer service with a company that invests in its people.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system and knowledge base
- Process orders, returns, and service requests accurately
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain detailed customer records
- Meet daily performance metrics while maintaining service quality
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude with problem-solving mindset
- Reliable internet access for remote work components
- Ability to work flexible hours including weekends if needed
- Customer service experience preferred but not required
- Passion for helping others and representing the brand positively