Job Description
Launch your career with Growth Horizons Inc., a leader in professional development! We're seeking motivated Entry-Level Customer Service Specialists for our Philadelphia team. No prior experience is required—comprehensive paid training will be provided to equip you with essential skills. Enjoy flexible scheduling, a collaborative environment, and clear pathways for advancement. Join us in delivering exceptional client experiences while building a foundation for long-term success.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to address complex customer needs
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Ability to work flexible shifts including evenings/weekends
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our Philadelphia office