Job Description
Launch your career in Philadelphia with zero experience required! Philadelphia Growth Partners offers comprehensive paid training for motivated individuals seeking to enter the customer service field. Join our dynamic team and develop professional skills while earning competitive wages. We provide all necessary training, mentorship, and career advancement opportunities.
Why Join Us?
- Free industry-specific training program (value: $2,500)
- Clear career path with promotion opportunities
- Health benefits and retirement plans available
- Supportive team environment with ongoing coaching
- Performance-based bonuses quarterly
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and maintain accurate records
- Resolve customer issues using established protocols
- Collaborate with team members to improve service quality
- Participate in weekly training sessions and skill workshops
- Meet performance metrics for call resolution and customer satisfaction
- Adapt to new technologies and company systems
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a team environment
- Reliable attendance and punctuality
- Philadelphia residency preferred