Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Charlotte! No prior experience needed – we provide comprehensive paid training to launch your career. This immediate-hire opportunity offers competitive pay, benefits, and a supportive environment. If you're motivated, customer-focused, and ready to grow, apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using our CRM system
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Complete all training modules within designated timeframe
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Must pass background check and drug screen
- Reliable transportation to our Charlotte office