Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career tomorrow! No experience necessary—we provide comprehensive training to set you up for success. Growth Horizons LLC is committed to fostering talent and offers clear advancement pathways for dedicated employees. Enjoy a supportive environment where your skills will develop while serving diverse clients across Illinois. Start your journey today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in CRM systems
- Resolve basic billing and account issues
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
- Participate in ongoing training programs
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Basic computer proficiency (MS Office suite)
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Valid work authorization (US citizen or permit)
- No prior experience required