Job Description
Launch your career tomorrow with Pacific Northwest Solutions! We're urgently hiring entry-level Customer Service Specialists in Seattle, WA. No experience required – we provide comprehensive paid training and a supportive team environment. Perfect for recent graduates or career changers seeking immediate opportunities. Enjoy competitive pay, benefits, and growth potential in our dynamic downtown location.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process orders and resolve billing discrepancies
- Update customer records in CRM system with accuracy
- Collaborate with team to maintain service standards
- Complete certification training modules within 30 days
- Document interactions according to company protocols
- Participate in daily team huddles
Qualifications
- No prior experience necessary
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Positive attitude with customer-first mindset
- Reliable transportation to Pioneer Square
- Pass background check and drug screening