Job Description
Launch your career with paid training at Growth Horizons Inc.! We're seeking motivated individuals in Oakland, CA for entry-level customer service roles. No experience required – we provide comprehensive training to develop your skills in communication, problem-solving, and client relationship management. Join our dynamic team and enjoy competitive benefits, career advancement opportunities, and a supportive work environment.
What We Offer:
- Full-time position with paid training program
- Health insurance, 401(k), and paid time off
- Clear career path to senior roles
- Modern downtown Oakland office
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve technical issues and product questions
- Document interactions in CRM systems
- Collaborate with team on customer solutions
- Meet performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency
- Customer-focused mindset
- Ability to work in fast-paced environment
- Pass background check/drug screen