Job Description
Launch your career with our comprehensive paid training program! CareerLaunch Solutions is urgently seeking motivated Entry Level Customer Service Specialists in Atlanta, IL. No experience required – we provide all training needed to succeed in a dynamic, supportive environment. Join our team and build foundational skills while contributing to award-winning client experiences. This full-time role offers growth opportunities into senior positions within 12 months. Apply today to start your professional journey!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve service inquiries efficiently
- Document interactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex issues
- Complete all required training modules and skill assessments
- Adhere to company policies and service standards
- Identify improvement opportunities in client workflows
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced environments
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our downtown Atlanta facility
- Willingness to work flexible hours including weekends