Job Description
Join our award-winning team in Jacksonville! We're seeking motivated individuals with no prior experience for our paid training program. As a Customer Service Specialist, you'll receive comprehensive training in communication, problem-solving, and industry-specific tools. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement. Our supportive environment ensures you'll thrive while serving diverse clients across multiple industries.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries using proprietary CRM systems
- Document interactions accurately in our client database
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training to enhance skills
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent
- Strong communication and listening skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Jacksonville office