Job Description
Join Coastal Career Solutions and kickstart your career with our comprehensive paid training program! We're seeking motivated individuals in Virginia Beach, VA with no prior experience for our full-time Customer Service Specialist role. Enjoy hands-on training, competitive benefits, and a supportive environment designed to help you succeed. Take the first step toward a stable career path with growth opportunities and advancement potential. Apply today to transform your future!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Document interactions using CRM software
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution
- Continuously improve knowledge of products/services
- Participate in ongoing training sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Problem-solving mindset and attention to detail
- Reliable transportation to Virginia Beach office
- Positive attitude and teamwork orientation
- Basic computer literacy