Job Description
Join our dynamic team in Atlanta and kickstart your career with zero experience required! Georgia Careers Inc. is urgently hiring motivated individuals for entry-level customer service positions. We provide comprehensive paid training, flexible scheduling, and a supportive environment designed to help you thrive. If you're eager to learn and grow with a company that invests in its people, this is your opportunity. No previous experience or college degree needed – just bring your positive attitude and willingness to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve basic billing and account issues using our training systems
- Document interactions accurately in CRM software
- Collaborate with team members to enhance customer satisfaction
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing skills development workshops
- Uphold company standards for service quality and compliance
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality
- Customer-focused mindset with problem-solving aptitude
- No prior experience necessary – training provided!
- Must be authorized to work in the United States