Job Description
Ready to launch your career? Wichita Community Services is urgently hiring motivated individuals for our entry-level Customer Service Specialist role! No experience required—we provide comprehensive paid training to equip you with essential skills. Join our supportive team and enjoy competitive pay, benefits, and growth opportunities in a dynamic work environment.
Why Join Us?
- Full-time position with paid training (4 weeks)
- Starting pay: $15/hour + performance bonuses
- Health/dental/vision benefits after 90 days
- Clear career advancement path
- Positive, inclusive workplace culture
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Process orders, returns, and account updates
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team to meet service targets
- Participate in ongoing skill development sessions
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required—training provided!
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency (typing, navigation)
- Ability to work flexible hours (including weekends)
- Positive attitude and willingness to learn
- Reliable transportation to our Wichita facility