Job Description
Join Our Team Immediately! No Experience Required - We Provide Paid Training!
Are you a motivated individual looking to start your career in Cleveland, OH? Cleveland Growth Partners is urgently hiring Entry-Level Customer Service Specialists with comprehensive paid training. This is your chance to launch a rewarding career in a supportive environment where your growth is our priority.
Why Join Us?
- Full-time position with competitive hourly pay ($18-$22)
- Paid on-the-job training program (4 weeks)
- Career advancement opportunities
- Comprehensive benefits package (health/dental/vision)
- Modern downtown Cleveland office with flexible scheduling
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in customer service software
- Participate in daily training sessions to master product knowledge
- Meet performance metrics for response time and customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (no college experience required)
- Zero prior experience necessary - we train you!
- Strong verbal communication skills and positive attitude
- Basic computer proficiency (typing, internet navigation)
- Ability to multitask in a fast-paced environment
- Reliable transportation to downtown Cleveland office
- Willingness to learn proprietary software systems
- Team player with problem-solving mindset