Job Description
Launch your career with our industry-leading paid training program! We're seeking motivated individuals with no prior experience for our entry-level Customer Service Specialist role in sunny Tampa, FL. Enjoy comprehensive paid training, competitive benefits, and a supportive team environment. Join over 500 team members who started their journey with us and built successful careers.
Why Join Us?
- 4-week paid training program ($18/hour during training)
- Health insurance, 401(k) match, and paid time off
- Clear career advancement path to Team Lead positions
- Modern downtown office with free parking and wellness programs
Responsibilities
- Handle customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, returns, and account modifications accurately
- Collaborate with support teams to resolve complex issues
- Maintain detailed customer records in our CRM system
- Participate in weekly skill-building workshops
- Meet daily performance metrics and quality standards
- Contribute to team improvement initiatives
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our downtown office
- Ability to work flexible hours including weekends