Job Description
Join Tampa Bay Growth Partners as an Entry-Level Customer Service Specialist with comprehensive paid training – no experience required! We're urgently hiring motivated individuals in Tampa, FL to launch their careers in customer service. Our program includes 4 weeks of paid training covering CRM systems, communication techniques, and product knowledge. Enjoy competitive pay, benefits eligibility, and growth opportunities within our expanding Florida team.
Why Apply?
- Full salary during paid training period
- Clear career path to senior roles
- Modern downtown Tampa office
- Health/dental/vision benefits after 90 days
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using CRM software and escalation protocols
- Document interactions accurately in Salesforce database
- Collaborate with sales team to identify upsell opportunities
- Maintain 95% customer satisfaction score targets
- Participate in weekly team training sessions
- Adhere to company compliance and data security policies
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Pass background check and drug screening
- Valid Florida driver's license (for occasional client visits)
- Must start training within 7 days of offer