Job Description
Launch your career in Detroit with no experience needed! Detroit Growth Partners is seeking motivated Entry-Level Customer Service Specialists to join our dynamic team. We provide comprehensive training and career growth opportunities for passionate individuals ready to thrive in a fast-paced environment.
Why Join Us?
- Industry-leading training program
- Clear career advancement path
- Comprehensive benefits package
- Collaborative team culture
- Competitive compensation
If you're a team player with strong communication skills and a desire to learn, this is your perfect starting point!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Document interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Follow established protocols for customer satisfaction
- Continuously improve product knowledge
- Meet performance metrics for response times
Qualifications
- High school diploma or equivalent
- No prior experience required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer literacy
- Positive and professional demeanor
- Ability to work flexible hours
- Willingness to learn new systems