Job Description
Launch your career in Detroit with our comprehensive training program designed for motivated individuals with no prior experience. We're seeking passionate newcomers to join our dynamic customer service team and grow with us. Enjoy competitive pay, benefits, and mentorship in a supportive environment.
Our 4-week paid training program equips you with essential skills while providing hands-on experience. You'll work alongside industry professionals who are dedicated to your success. We believe in potential over experience and offer clear pathways for advancement into team leadership and specialist roles.
Responsibilities
- Delocate exceptional customer support via phone, email, and live chat
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service processes
- Meet daily performance metrics while maintaining quality standards
- Participate in continuous training and skill development
- Contribute ideas to enhance customer experience
Qualifications
- High school diploma or equivalent (or currently enrolled)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and resilience in fast-paced environments
- Ability to work flexible shifts including evenings/weekends
- Valid work authorization in the United States
- No prior experience required – we provide full training
- Passion for helping others and continuous learning