Job Description
Join our dynamic team in the heart of New Orleans! Urban Hospitality Solutions is urgently hiring motivated individuals for entry-level customer service positions. No prior experience required – we provide comprehensive training to help you succeed. As a key member of our hospitality-focused team, you'll deliver exceptional guest experiences while building valuable career skills. This urgent hiring opportunity offers competitive pay, flexible scheduling, and a chance to grow within our expanding organization.
Responsibilities
- Respond to guest inquiries via phone, email, and in-person with professionalism and enthusiasm
- Process reservations and manage booking systems accurately
- Collaborate with team members to resolve guest concerns efficiently
- Maintain detailed records of interactions using our CRM software
- Support daily operations including check-in/check-out procedures
- Contribute to a positive team environment through active communication
- Adhere to all company policies and safety protocols
Qualifications
- No prior experience required – we welcome career changers and recent graduates
- High school diploma or equivalent required
- Strong communication skills with a customer-first mindset
- Basic computer literacy and willingness to learn new systems
- Ability to work flexible shifts including weekends and holidays
- Positive attitude and eagerness to develop professionally
- Must pass background check and drug screening
- Valid driver's license preferred but not mandatory