Job Description
Join Oklahoma City's fastest-growing team as an Entry-Level Customer Service Specialist! We're passionate about nurturing new talent and providing comprehensive training to launch your career—no experience required. Our collaborative environment offers mentorship, growth opportunities, and a competitive benefits package including health insurance, paid time off, and 401(k) matching. If you're a motivated individual with strong communication skills and a desire to learn, we want to hear from you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in our customer database
- Participate in ongoing training programs to enhance product knowledge
- Contribute to team goals through consistent performance metrics
- Assist in maintaining a positive and organized workspace
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications and willingness to learn new software
- Positive attitude with a customer-first mindset
- Ability to work flexible hours including weekends
- No prior experience required—comprehensive training provided
- Valid Oklahoma driver's license (for occasional local deliveries)