Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, competitive benefits, and a supportive work environment in the heart of Portland. This is your opportunity to launch your career in a thriving tech-forward company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues and provide product information
- Document interactions in CRM systems accurately
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Positive attitude and problem-solving mindset
- Basic computer literacy (email, internet, MS Office)
- Must be authorized to work in the US
- No prior experience required – we train!