Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! No prior experience is required – we provide comprehensive training to launch your career in Milwaukee's thriving business community. This full-time role offers competitive pay, growth opportunities, and a supportive environment where your success is our priority. Ideal for recent graduates or career changers seeking a stable, rewarding position with advancement potential.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders and resolve inquiries efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve issues
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and eagerness to learn
- Reliable transportation to our downtown Milwaukee office
- Ability to work flexible shifts including weekends
- No prior experience necessary – training provided