Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Minneapolis! We're hiring motivated individuals with no prior experience to provide exceptional support to our clients. This immediate hire position offers comprehensive training, competitive pay, and a clear path for career growth. If you're eager to learn and contribute to a positive work environment, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Collaborate with team members to ensure seamless service delivery
- Document interactions in CRM systems with accuracy
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills and active listening
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation to our downtown Minneapolis office