Job Description
Join our dynamic team as an Entry Level Customer Service Specialist and start your career tomorrow! Nexus Solutions Group is urgently hiring motivated individuals in Oklahoma City for immediate full-time positions with competitive benefits and growth opportunities.
What We Offer:
- Same-day start date available
- Comprehensive paid training
- Health insurance and 401(k) matching
- Clear career advancement path
- Modern, collaborative workspace
If you're ready to launch your professional journey with a forward-thinking company, apply now!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with support teams for complex cases
- Process transactions and maintain documentation
- Adhere to service level agreements
- Identify opportunities for process improvement
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Customer service mindset
- No experience required - training provided
- Must be available for immediate start