Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career immediately! No experience required – we provide comprehensive training to set you up for success. At Urban Solutions Group, we value fresh perspectives and offer a supportive environment where you can grow professionally while serving our diverse clientele. Enjoy competitive pay, flexible scheduling, and opportunities for advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training programs
- Maintain positive customer relationships
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, email, MS Office)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our downtown San Antonio office
- Must pass background check