Job Description
Ready to kickstart your career? Growth Horizons Inc. is seeking passionate individuals with no prior experience for our Entry-Level Customer Service Specialist position in Baltimore! Join our dynamic team where we value attitude over experience, offering comprehensive paid training and clear growth pathways. Enjoy competitive pay, comprehensive benefits, and a supportive environment designed to help you thrive. Perfect for recent graduates, career changers, or anyone looking to build a professional foundation. Apply today and transform your potential into opportunity!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries and issues efficiently while maintaining professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge and service skills
- Meet performance metrics for response times and resolution rates
- Contribute to team goals and positive customer experiences
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required – full training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to learn quickly and adapt to new systems
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality
- Passion for helping others and continuous improvement