Job Description
Join our dynamic team at Pacific Northwest Retail Solutions as an Entry-Level Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences in our vibrant Seattle location. This part-time role offers flexible hours and a supportive environment perfect for launching your career in customer relations. Enjoy competitive compensation, comprehensive training, and opportunities for growth within our expanding retail technology company.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining financial accountability
- Resolve customer issues promptly by coordinating with internal teams and vendors
- Update and maintain customer records in our CRM database with precision
- Support store operations through inventory management and visual merchandising
- Collaborate with team members to achieve daily sales and service goals
- Adhere to company policies and maintain a clean, organized workspace
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 0-2 years of customer service or retail experience
- Strong communication skills with ability to multitask in fast-paced settings
- Basic proficiency with technology and willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work evenings, weekends, and holidays as needed
- Valid Washington State ID or driver's license
- Authorization to work in the United States