Job Description
Ready to launch your career without prior experience? Horizon Solutions Group is seeking enthusiastic Entry Level Customer Service Specialists in Columbus, Ohio! Join our award-winning team and gain hands-on training in client communication, problem-solving, and CRM systems. This is your gateway to professional growth in a supportive, fast-paced environment where your fresh perspective is valued. Enjoy competitive pay, comprehensive benefits, and clear advancement paths. No degree required – we invest in your success!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries using our proprietary CRM platform
- Document interactions and maintain accurate case records
- Collaborate with senior team members on complex issues
- Participate in bi-weekly skills development workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal/written communication skills
- Proficient with Microsoft Office Suite
- Ability to multitask in dynamic environments
- Strong problem-solving aptitude
- Willingness to learn new technologies
- Positive attitude and team player mentality