Job Description
Launch your career with no prior experience required! Growth Path Careers offers comprehensive paid training programs for motivated individuals in Indianapolis. We're seeking enthusiastic candidates to join our dynamic customer service team and receive industry-leading mentorship. Our 6-week onboarding program includes hands-on training, soft-skills development, and personalized coaching. Enjoy a supportive environment with growth opportunities into leadership roles, competitive benefits, and a culture that celebrates continuous learning. Perfect for recent graduates or career changers ready to build a professional foundation.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Process transactions and resolve inquiries using CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Document interactions and maintain accurate customer records
- Adhere to company policies and regulatory compliance standards
- Continuously improve through post-training feedback sessions
- Participate in team meetings and skill-building workshops
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and adaptability in fast-paced environments
- Reliable transportation and consistent attendance
- Ability to pass background check and drug screening
- Commitment to complete the full training program
- Customer service mindset with problem-solving aptitude