Job Description
Join our dynamic team and launch your career in customer service with no prior experience required! We provide comprehensive paid training and offer daily pay options through our partnership with DailyPay. As a Customer Service Associate, you'll handle inbound inquiries, resolve client issues, and contribute to our award-winning support team. Enjoy flexible scheduling, growth opportunities, and a supportive environment designed for newcomers to the workforce.
Why Choose Us?
- Free paid training program (2 weeks)
- Daily pay option available
- Health benefits after 90 days
- Clear career advancement path
- Modern downtown Boston location
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with team members on complex cases
- Meet daily performance metrics (calls/handling time)
- Participate in ongoing training sessions
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent
- No experience required – training provided
- Strong written and verbal communication skills
- Ability to navigate multiple software systems
- Reliable internet connection for remote options
- Positive attitude and problem-solving mindset
- Availability to work 25-30 hours/week
- Basic computer proficiency