Job Description
Join our dynamic team in Miami as an Entry Level Customer Service Specialist! We offer daily pay, comprehensive paid training, and immediate career growth opportunities. Perfect for recent graduates or career changers, this role provides hands-on experience in client relations, communication, and problem-solving. Enjoy flexible scheduling, competitive benefits, and a supportive work environment where your contributions are recognized daily.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure service excellence
- Participate in ongoing training programs to enhance skills
- Meet daily performance metrics and quality standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer proficiency and typing skills (35+ WPM)
- Strong verbal communication and active listening abilities
- Positive attitude with customer-first mindset
- Ability to work flexible hours including weekends
- No prior experience required - training provided
- Must pass background check and drug screening