Job Description
Launch your career with Denver's fastest-growing tech firm! We're seeking motivated individuals with no prior experience for our full-time Customer Service Specialist role. Enjoy comprehensive training, career growth opportunities, and a supportive team environment. If you're a people person with a passion for problem-solving, this is your chance to join a company that invests in talent.
What We Offer:
- Full-time benefits package (health/dental/vision)
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement program
- Modern downtown Denver office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and technical issues efficiently
- Document interactions in CRM system accurately
- Collaborate with technical support teams
- Meet performance metrics for response time
- Participate in weekly product training sessions
- Identify opportunities for service improvements
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work flexible shifts (including weekends)
- Valid work authorization in the US
- Passion for helping others