Job Description
Join Detroit's fastest-growing team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals with no prior experience to support our expanding operations. Receive paid training, flexible scheduling, and career advancement opportunities in a dynamic work environment. Perfect for recent graduates or career changers seeking to start in the thriving Detroit business sector.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training programs to enhance skills
- Maintain positive brand image through exceptional service
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced, team-oriented environment
- Reliable transportation to downtown Detroit location
- Positive attitude and commitment to customer satisfaction
- Must be available for flexible shifts (including weekends)