Job Description
Join Austin's fastest-growing tech support team – no experience required! Austin Tech Solutions is urgently hiring motivated individuals to launch their careers in customer service. We provide comprehensive paid training and a supportive environment where your growth is our priority. Enjoy competitive benefits, flexible scheduling, and the opportunity to work with cutting-edge technology. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Troubleshoot technical issues with step-by-step guidance
- Document interactions accurately in CRM systems
- Collaborate with senior team members to resolve complex cases
- Meet daily performance metrics while maintaining quality
- Participate in continuous training sessions
- Contribute to team innovation initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer literacy (typing, internet navigation)
- Ability to thrive in fast-paced environments
- Willingness to learn new technologies
- Positive attitude and team player mindset
- Reliable transportation to downtown Austin office