Job Description
Start your career today with Detroit Community Solutions! We're urgently hiring entry-level Customer Service Specialists with no experience required. Enjoy immediate full-time employment, comprehensive paid training, and growth opportunities in a supportive environment. Join our mission to empower Detroit residents while building professional skills that last a lifetime.
What We Offer:
- Same-week start date
- 40-hour work week with benefits
- Free onboarding certification
- Performance-based advancement
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and update client records
- Resolve basic billing and account issues
- Collaborate with team members on complex cases
- Document interactions accurately in CRM systems
- Participate in weekly skills training sessions
- Maintain 95% customer satisfaction rate
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Positive problem-solving attitude
- Valid Michigan ID for onboarding