Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! No prior experience required – we provide comprehensive training to launch your career. Coastal Solutions Group offers a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement in Virginia Beach's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve processes
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Reliable transportation to our Atlantic Avenue location
- Ability to pass background check
- Willingness to learn new technologies