Job Description
Join Atlanta's fastest-growing startup as an Entry-Level Customer Service Specialist! We're seeking passionate individuals to join our dynamic team in the heart of Atlanta. Enjoy weekly pay, comprehensive training, and a supportive environment designed for career growth. No experience required – we provide all tools for success!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance customer satisfaction
- Meet daily performance metrics and quality standards
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet connection for remote options
- Availability for flexible shifts including weekends