Job Description
Launch your career in Detroit with our comprehensive entry-level customer training program! No experience is needed to join our dynamic team at Detroit Growth Partners, where we invest in passionate individuals ready to grow with us. Enjoy competitive pay, comprehensive benefits, and ongoing mentorship in a supportive environment. Perfect for recent graduates or career-changers seeking stability and advancement opportunities in Michigan's thriving service sector.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to enhance service quality
- Participate in bi-weekly training sessions and skill workshops
- Contribute to process improvement initiatives
- Represent company values in all customer interactions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn software
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality
- Problem-solving mindset and adaptability
- Valid work authorization and willingness to undergo background check