Job Description
Launch your career with no experience required! Growth Horizons Inc. is seeking motivated individuals for our entry-level Customer Service Specialist role in El Paso, TX. We provide comprehensive training and a supportive environment to help you succeed. If you're a team player with excellent communication skills and a passion for helping others, we want to meet you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues using our proprietary support systems
- Document interactions accurately in our CRM database
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge through training modules
- Meet daily performance metrics for response times and resolution rates
Qualifications
- No prior experience required - we train from the ground up!
- High school diploma or equivalent
- Strong written and verbal communication skills
- Proficient with basic computer applications
- Ability to work in a fast-paced team environment
- Must pass pre-employment background check
- Reliable transportation to our El Paso office