Job Description
Ready to launch your career in tech without prior experience? GrowthEdge Solutions is urgently seeking motivated individuals for our Charlotte-based Customer Service Specialist positions. Join a dynamic team where you'll receive comprehensive training and immediately contribute to our mission of delivering exceptional client experiences. This is your opportunity to gain valuable industry skills while earning competitive compensation in a supportive environment.
We offer:
- Free paid training program
- Clear career advancement paths
- Modern downtown workspace
- Comprehensive benefits package
- Immediate start date available
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with technical support teams
- Meet daily performance metrics
- Participate in weekly training sessions
- Maintain positive customer satisfaction scores
Qualifications
- No experience required - all training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and teamwork mindset
- Reliable transportation to downtown Charlotte
- Passion for helping others