Job Description
Start your career TODAY with Baltimore City Solutions! We're urgently hiring motivated individuals for our Entry-Level Customer Service Specialist role – no experience required. Join our dynamic team and receive paid training to excel in this immediate opportunity.
Why Baltimore City Solutions?
- Immediate start date – begin your career this week!
- Comprehensive paid training program
- Competitive hourly wage + performance bonuses
- Health benefits and career advancement opportunities
- Supportive team environment focused on growth
Perfect for recent graduates, career changers, or anyone seeking a fresh start. Apply now and become part of Baltimore's thriving business community!
Responsibilities
- Handle inbound customer calls and digital inquiries with professionalism
- Resolve customer issues using company-provided systems and protocols
- Document interactions accurately in CRM databases
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing skills development sessions
- Uphold company standards for quality and compliance
- Identify opportunities to improve customer experiences
Qualifications
- No experience required – we provide comprehensive training!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours (including weekends if needed)
- Valid work authorization for US employment
- Reliable transportation to downtown Baltimore location